User Terms & Conditions

Search for tyres with peace of mind
Introduction

These Online User Terms and Conditions (these “Terms” or these “Online User Terms And Conditions”) contained herein on this webpage, shall govern your use of this website, including all pages within this website (collectively referred to hereinbelow as this “Website”). These Terms apply in full force and effect to your use of this Website and by using this Website, you expressly accept all terms and conditions contained herein in full. You must not use this Website if you have any objection to any of these Website Standard Terms And Conditions.

This Website is not for use by any minors (defined as those who are not at least 18 years of age), and you must not use this Website if you a minor.

Intellectual Property Rights

Other than content you own, which you may have opted to include on this Website, under these Terms, RimRubber and/or its licensors own all rights to the intellectual property and material contained in this Website, and all such rights are reserved.

You are granted a limited license only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on this Website,

Restrictions

You are expressly and emphatically restricted from all of the following:

  1. publishing any Website material in any media;
  2. selling, sublicensing and/or otherwise commercializing any Website material;
  3. publicly performing and/or showing any Website material;
  4. using this Website in any way that is, or maybe, damaging to this Website;
  5. using this Website in any way that impacts user access to this Website;
  6. using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity;
  7. engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website;
  8. using this Website to engage in any advertising or marketing;

Certain areas of this Website are restricted from access by you and RimRubber may further restrict access by you to any areas of this Website, at any time, in its sole and absolute discretion.  Any user ID and password you may have for this Website are confidential and you must maintain the confidentiality of such information.

Your Content

In these Online User Terms And Conditions, “Your Content” shall mean any audio, video, text, images or other material you choose to display on this Website. With respect to Your Content, by displaying it, you grant RimRubber a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be infringing on any third party’s rights. RimRubber reserves the right to remove any of Your Content from this Website at any time, and for any reason, without notice.

No Warranties

This Website is provided “as is,” with all faults, and RimRubber makes no express or implied representations or warranties, of any kind related to this Website or the materials contained on this Website. Additionally, nothing contained on this Website shall be construed as providing consult or advice to you.

Limitation of Liability

Product: RimRubber.sa is a tyre marketplace and obliges to provide “Tyres” only as per the customer order specification. RimRubber.sa is not liable to fulfil any supplementary products as displayed in the product image on the website e.g. : alloy wheels, wheel cups, wheel bolts etc. The images used in the website are for illustration purposes only.
We do not sell tyres by the country of manufacture or week of production. RimRubber.sa operates based on the understanding that the country or Week of manufacture does not impact the quality, performance or Warranty period of the tyres we sell. Therefore, we cannot be held liable for any issues or disputes arising from the country of manufacture of the tyres purchased through the Website.
We would like to clarify that the Brand Origin mentioned on our website does not necessarily indicate the country of manufacture of the tyres we sell. The Brand Origin is provided for informational purposes and does not imply any direct correlation between the Brand Origin and the country of manufacture.

Services: Orders placed on the RimRubber online tyre marketplace include Tyre Fitting and Balancing for all orders except on purchases utilising installments or Buy Now Pay Later services. Fitting and Balancing charges will be added to your purchase at checkout. Wheel Alignment check is also included on selected brands as displayed on product detail page and your Tax Invoice.

The “Wheel Alignment Check” is expressly limited to inspection of the vehicle for proper alignment of the wheels by the service technician and interpreting the findings to the customer. In the event that a Wheel Alignment is requested by the customer the cost will be borne by the tyre purchaser detailed in the customer invoice.

RimRubber.sa is not liable for any additional services beyond Tyre Fitting, Tyre Balancing, and a Wheel Alignment Check if applicable for the product ordered. Any additional services requested by the customer are at the sole discretion of the customer, and in doing so the customer acknowledges financial liability for their choices.

Customers are obliged to allow the Fitment partner to fix only the ordered tyre. If fitted with other products, RimRubber.sa will not be liable for any damages suffered by any parties.

In no event shall RimRubber.sa or its suppliers be liable for any of the following losses or damage (whether such damage or losses were foreseen, foreseeable, known or otherwise) : (a) loss of data ; (b) loss of revenue or anticipated profits ; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties, for any information obtained through this website, or otherwise arising out of the use of this website, whether based on contract, tort, strict liability or otherwise provided that none of the foregoing and or nothing in these terms limits or excludes our liability for death or personal injury caused by its proven negligence.

In no event shall RimRubber, nor any of its officers, directors and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort or otherwise, and RimRubber, including its officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

Indemnification

You hereby indemnify to the fullest extent RimRubber from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney’s fees) arising out of or in any way related to your breach of any of the provisions of these Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

Variation of Terms

RimRubber is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing the use of this Website.

Assignment

RimRubber shall be permitted to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification or consent required. However, you shall not be permitted to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Entire Agreement

These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between RimRubber and you in relation to your use of this Website and supersede all prior agreements and understandings with respect to the same.

Governing Law & Jurisdiction
These Terms will be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia, and you submit to the non-exclusive jurisdiction of the Kingdom of Saudi Arabia for the resolution of any disputes.
Return/Refund Policy

If you identify a mistake with your order or you just need to return your tyres, please notify our Customer Support and we will identify a prompt and easy resolution.
If the products ordered by the customer are unavailable with the distributor at the time of sale, Customers can opt to request a refund or choose alternative products. Any difference in order value will be refunded or collected from the customer.

If you change your mind prior to your tyre fitment, we're more than happy to offer you a store credit or refund, minus an administration and restocking fee of 10%.
You will be provided with a Return Authorization Number from customer service and any questions you may have regarding product return or exchange procedures will also be answered.
To ensure that your tyres reach our returns department in their original condition with no issue, follow the return checklist to make sure there is no shipping damage.
Please note that once tyres are fitted to a vehicle that it is not possible to return them.

ALL orders must be fitted or picked up within 15-days from the date of your purchase. If the period exceeds 15-days you will be charged a storage fee of 5% of your order value per day.
Tyres once fitted after the purchase cannot be returned or refunded. Please ensure that you have selected the correct size and specifications before fitting the tyres.

If you change your mind prior to your tyre fitment, we're more than happy to offer you a store credit or refund, minus an administration & restocking fee of 10% , 100% of any service fees levied and 100% of any delivery charges.
RimRubber charges service fees for certain services, these service fees are non-refundable on cancellation and refund.By paying the service fees, you understand and accept that they are non-refundable, regardless of the outcome or your satisfaction with the services provided. The service fees and any applicable charges will be clearly disclosed on our website and during the checkout process.
RimRubber may collect delivery charges for the transportation of goods to customers, these delivery fees are non-refundable on cancellation and request for refund.By paying the delivery charges, you understand and accept that they are non-refundable, regardless of the outcome or your satisfaction with the services provided. The delivery charges will be clearly disclosed on our website and during the checkout process.